Shipping Policy

Shake, By Samantha™

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At Shake, By Samantha™, we aim to provide a straightforward, secure, and stress-free purchasing experience. We are committed to delivering a reliable, high-quality shipping and local collection service and to building trust so our customers can shop with confidence.

 

United Kingdom Shipping

If you are located within the United Kingdom and purchase Shake, By Samantha™ merchandise, a flat-rate shipping fee will be applied to your entire order.

• Shipping method: Second Class

• Estimated delivery time: 2–3 working days from dispatch

• Flat-rate shipping fee: £3.95 per order

• Free UK shipping: Orders over £60.00

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Local Collection

Local collection is available for customers who wish to collect their order at a Shake class. Collection details will be arranged once your order is ready.

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All items will be securely packaged to ensure they arrive undamaged.

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International / Rest of the World Shipping

If you are located outside the United Kingdom, shipping costs will be calculated based on the total weight of your order.

• Shipping method: Second Class

• Estimated delivery time: 3–7 working days from dispatch (after items have been produced and prepared)

 

International Shipping Rates:

• Up to 1kg: £9.50

• 1kg – 1.25kg: £10.55

• 1.25kg – 1.5kg: £11.65

• 1.5kg – 1.75kg: £12.80

• 1.75kg and over: £12.95

• Free international shipping: Orders over £72.00

 

All international orders will be packaged securely to minimise the risk of damage during transit.

Please note: Any customs charges, import duties, or local taxes incurred are the responsibility of the customer.

 

Shipping Queries and Complaints:

If you experience any issues with shipping or are dissatisfied with any aspect of the delivery process, please contact us at:

Email: samantha@shakedancefitness.com

Please also refer to our Returns and Refunds Policy and Store Terms and Conditions, available on our website store pages, for further information.